Shipping policy

Grow With Play delivers to the destinations available at checkout. Enter your delivery address during checkout to see whether we can ship to you and which delivery options are available.

Order processing
We aim to prepare orders for dispatch within [number] business days after an order is confirmed. We’ll contact you if we need more information or if an item cannot be dispatched as expected.

Delivery times
Estimated delivery times are [number] business days within Pakistan and [number] business days for international orders, after dispatch. These are estimates, not guaranteed arrival dates. Delivery may take longer because of the destination, courier delays, holidays, or customs processing.

Shipping charges
Any shipping charge will be shown at checkout before you place your order. Please review your order total before confirming payment.

International orders
If international delivery is available for your address, any applicable customs duties, import taxes, or local fees are [state who is responsible for paying them].

Address and delivery issues
Please enter a complete, accurate address and a phone number where the courier can reach you. If you notice an error after ordering, contact us as soon as possible at [support email]. We’ll try to help, but we may not be able to change an address after dispatch.

If your parcel is delayed, arrives damaged, or appears to be missing, contact us at support email with your order number so we can look into it.